SOME HELPFUL INFO
I HAVEN'T RECEIVED ANY COMMUNICATION?
If you haven't received any communication or order nr within a week - please just pop us an email.
We might have missed it or something might have gone wrong.
We do orders manually and we are just starting out.
WHY IS MY COLOUR SOLD OUT?
We write up orders manually
So that means the person that orders and pays first will get their scrunchies -
In the event that a certain colour is sold out and we cannot get it again (we try our very best)
please be open to choosing an alternative colour.
WHEN WILL MY DELIVERY BE HERE?
We say that you should give is at least a week for delivery.
But please bear in mind anything can go wrong.
From load-shedding to broken machines. We are a small team of ladies sewing everything with the hand so if there is a delay- please be patient.
DO YOU OFFER DISCOUNT ON BULK?
We only offer a discount on bulk scrunchies that gets sold in a shop or online.